Legal

1. Introduction

We at Concessus Consulting (“Concessus”), with business address 34 Dorp Street, Stellenbosch, 0076, respect your privacy and take our obligations regarding the processing of personal information very seriously.

This privacy policy, read with our standard terms and conditions, governs the way we treat your personal information and/or personal data and/or any data which we collect from you, or you provide to us.

We take all reasonable measures in accordance with this privacy policy to protect your personal information and personal data and to keep it confidential.

The “responsible party”, as referred to in the Protection of Personal Information Act No. 4 of 2013 (“POPI Act”) is the ETW, a trust with registration number IT IT 6247.

You may direct your queries in regard to the protection of personal information to the information officer at contact@concessus.co.za

2. Information we may collect from you

We may collect and process the following data about you:

Information that you provide to us in order for us to render a product or service to you as a member of our organization, or as a non-member; and
Correspondence between us.

3. Personal information held by or disclosed by you to a third party

Because we are not responsible for any representations or information, or warranties or content provided by third parties, even where such third parties are our members, we do not exercise control over such third parties’ privacy policies. As a result, you should refer to the privacy policy of any such third party to establish how such third party protects your privacy.

4. Where we store our personal data

The data which we collect from you is transferred to, and stored at, a destination within the Republic of South Africa (“RSA”) or it might be stored on third party servers which is located outside of the Republic of South Africa. It may also be processed by staff operating outside the RSA who works for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. When we use storage outside of the RSA, it is data centres which are GDPR compliant.

The data we collect from you and that we transfer to a third party outside of the RSA shall only be to a third party who is subject to a law, binding corporate rules (as defined in POPI) or binding agreement (as defined in POPI) which provides an adequate level of protection that:

Is in accordance with this policy;
includes provisions that are substantially similar to what is contained in this privacy policy to the further transfer of your data.

All information you provide to us is stored on our secure servers and/or on our chosen cloud storage solutions. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5. Uses made of the information

We use information held about you to:

Provide you with information, products or services that you request from us; and
Carry out our obligations arising from any contracts entered into between you and us.

6. Disclosure of your information

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of our customers, or others.

7. Your rights

We will only contact you for marketing purposes if you consented to it. You always have the right to “opt out”. To do this, you can contact us at contact@concessus.co.za. You will, however, still receive communication regarding transactions.

8. Access to information

You can correct factual errors, review and/or update information held about you at any time by contacting us at contact@concessus.co.za.

9. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on our website.

10. Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to our office located at 34 Dorp Street, Stellenbosch, 0076, or emailed for the attention of the Information Officer, at contact@concessus.co.za.

11. Applicable law & Jurisdiction

This privacy policy will be governed by the laws of the Republic of South Africa. You consent to the jurisdiction of the South African Courts for any dispute which may arise out of this privacy policy.

1. About us

We are Concessus Consulting (Pty) Ltd; but you can simply refer to Concessus.

Registration number: 2017/042734/07
Address: 34 Dorp Street, Stellenbosch, Western Cape. 0076
Contact details: contact@concessus.co.za

2. Parties & user access

The parties to this agreement are you the user ("you") and the owners of this website being Concessus and all its affiliates. Your use of and access to this website will at all times be governed by the provisions of these terms and conditions and by using and/or accessing this website you fully accept all these terms and conditions and agree to be bound by and comply fully therewith.

If you do not wish to be bound by and comply with these terms and conditions in full, please do not access and use this website.

3. Our general terms policy

You agree to adhere to generally acceptable user etiquette when accessing or using this website.

4. Copyright and trademark

Your access to this website and the information contained in it, does not in any way convey or transfer any right in or to the Intellectual Property Rights of Concessus or any other person in respect of data or information displayed or accessible from this website or in any of the trademarks, copyright, designs, patents, domain names, know-how, confidential information, trade secrets or any other Intellectual Property Rights which may vest in the CONCESSUS or in the author, compiler, creator or licensor of such information.
All of the CONCESSUS’s trademarks, logos, brands, domain names and other marks and intellectual property relating to accessible from, or occurring on this website, or any information contained or accessible from this website shall remain the sole and exclusive property of the CONCESSUS and the relevant authors, compilers, owners or licensors thereof ("Proprietors") and you undertake not to use, disseminate, or otherwise deal with such intellectual property without the CONCESSUS’s or the relevant Proprietor's written approval.
Copyright and all other Intellectual Property Rights associated with any material available or accessible from this website including video and audio clips, news links and articles are owned by the CONCESSUS or the relevant Proprietors thereof.
You may only use information and material retrieved, viewed, downloaded, or otherwise obtained by viewing this website, for your own personal and non-commercial use and such information and/or data may not be sold, resold, transmitted or otherwise made available or disseminated in any manner via any media to any third parties unless the prior written consent of the CONCESSUS and the Proprietors have been obtained.
You undertake not to change or delete any proprietary notices contained or displayed in any material, data or information downloaded or otherwise retrieved from this website.

Under no circumstances must you attempt to reverse engineer, disassemble, decompile, reproduce, transcribe, store in a retrieval system, translate into any language or computer language, retransmit in any form or by any means, (electrical, mechanical, photo reproduction, recordation or otherwise) any of the software material, information or content viewed, downloaded, or otherwise retrieved from this website.

5. Content and use of services

The content on this website is presented largely for information and marketing purposes only and nothing contained on this website is intended to be instructional or constitute advice of any kind unless this is clearly stated. All information viewed or accessed from this website are provided “as is” without any warranty, whether express or implied unless this is specifically imposed by law.

6. Information and security

Where relevant, you undertake to ensure and warrant to the CONCESSUS that all information, documentation, data and material provided or transmitted to the CONCESSUS via or on this website or through any software or services on this website will be accurate, truthful and current and you will be solely responsible for the content of such information, documentation, data and material. Concessus does not guarantee that the Website will be secure or free from viruses or other malicious, harmful third-party software.

7. Use of third-party service providers

This website makes use of third-party service providers to facilitate certain services. The CONCESSUS has no control over these third parties or their actions. It is your responsibility to familiarise yourself with their terms of use and privacy policies. Please carefully read the disclaimer in the paragraph below.

8. Indemnity and disclaimer

You hereby unconditionally and irrevocably indemnify the CONCESSUS and hold the CONCESSUS harmless against all loss, damages, claims, liability and/or costs, of whatsoever nature, howsoever and whensoever arising, suffered, or incurred by the CONCESSUS as a result of any claim instituted against the CONCESSUS by a third party (other than you) as a result of (without limitation):

your access to or use of this website, any software, services, or products on this website in a manner other than as allowed or prescribed; or
any infringement by you of the Intellectual Property Rights of any third party; or
any contravention by you of our AUP; or
any other cause whatsoever relating to your access to or use of this website, any software, products, or services offered on this website where you have acted wrongfully or failed to act when you had a duty to so act.

9. Agreements in terms of Section 21 of the electronic communications and transaction act

No information or data on this website is an offer to do business but is merely an invitation to do business. No agreements shall be concluded merely by sending a data message to this website or its owners. No e-mail message shall be deemed to have been received by the CONCESSUS until a response has been issued from the institution. An automated response, from the CONCESSUS shall not satisfy this requirement.

10. Remedies

The CONCESSUS reserves the right to take any action which it may consider appropriate in the circumstances to prevent or mitigate or recover losses or damages arising from the non-compliance with these terms and conditions and any liability or inconvenience whether perceived or otherwise for the CONCESSUS to lose or suffer any inconvenience, harm or damages in any proprietary interest or goodwill or which may adversely affect access to or use of this website.

11. Laws to apply

Regardless of where you are domiciled, the provisions of these terms and conditions shall be governed and construed in accordance with the laws of the Republic of South Africa.

12. Variation

The CONCESSUS reserves the right to change the content, presentation, format, performance, and layout available or displayed on this website or any part thereof at its sole discretion and hereby disclaim all liability, losses, claims, damages or inconvenience which may be suffered by any person as a result of such changes. The CONCESSUS may modify these terms and conditions at any time and such modification shall be effective immediately on the posting of such modifications and/or updates or changes on this website. It is your responsibility to regularly ensure that you are aware of any modifications and/or updates or changes.

13. Severability

If any of the terms of these terms and conditions are found to be invalid, unlawful or unenforceable, such terms will be separable from the remaining terms and conditions, which shall continue to be valid and enforceable.

14. Contact

If you have any questions regarding the use of our website, please reach out to us by using the contact information provided under paragraph 1.